At Domcart Shopping, we want you to be satisfied with your purchase. This Refund & Returns Policy explains the conditions and procedures for requesting a return, refund, replacement, or other resolution.

Return Eligibility

Eligible products may be returned within 30 days of delivery.

To qualify for a return, the item should generally be:

• Unused and in substantially the same condition in which it was received
• In its original packaging when reasonably possible
• Accompanied by proof of purchase or order information

Before returning any product, you must contact Domcart Shopping for return instructions.

Do not send a return to the address shown on the original shipping package unless Domcart Shopping specifically instructs you to do so. Return locations may differ from the original shipping address.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged, defective, or materially different from what you ordered, contact us as soon as possible at info@domcart.com.

Please include:

• Your order number
• A description of the issue
• Clear photos or video showing the product and problem
• Photos of the shipping package and label when relevant

After reviewing the request, we may provide an appropriate resolution, which may include a replacement, refund, or other remedy depending on the circumstances.

Non-Returnable Items

For hygiene, safety, or other reasons, certain products may not be eligible for return after opening or use.

Non-returnable items may include, where applicable:

• Personal care or hygiene products that have been opened or used
• Products damaged through misuse or improper handling
• Items returned without authorization
• Items outside the applicable return period
• Gift cards, if offered
• Other products identified as final sale or non-returnable before purchase

This does not limit any rights you may have under applicable law for defective, damaged, or incorrectly supplied products.

How to Request a Return

To request a return, contact:

info@domcart.com

Include your order number and the reason for the return.

If your return is approved, we will provide instructions regarding where and how to send the product.

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

For approved returns resulting from a damaged, defective, or incorrect product, Domcart Shopping will determine the appropriate resolution and, when applicable, provide instructions regarding return shipping.

For eligible returns based on a change of mind or customer preference, the customer may be responsible for return shipping costs.

Any applicable return-shipping responsibility will be communicated before the authorized return is sent.

Refunds

Once an authorized return is received and inspected, or once we otherwise approve a refund, we will notify you.

Approved refunds will generally be issued to the original payment method.

After a refund is issued, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.

Original shipping charges, if any, may be non-refundable except where required by law or where the return results from our error.

Order Cancellations

If you need to cancel an order, contact us at info@domcart.com as soon as possible.

We will attempt to accommodate the request, but cancellation cannot be guaranteed once an order has entered processing or fulfillment.

If an order has already been processed or shipped, the applicable return procedure may need to be followed after delivery.

Exchanges

We do not guarantee direct exchanges for every product.

When an exchange is appropriate, we may instead arrange a replacement or ask you to return the eligible item and place a new order, depending on the circumstances.

Lost or Missing Packages

If tracking indicates a delivery problem or your package has not arrived within the expected delivery period, contact info@domcart.com with your order number.

We will review the available tracking and fulfillment information and assist with determining the appropriate next step.

Domcart Shopping is not responsible for delivery problems resulting from an incorrect or incomplete shipping address supplied by the customer, except as otherwise required by applicable law.

Contact Us

For return, refund, or order-related questions:

Domcart Shopping
Website: Domcart.com
Email: info@domcart.com