SHIPPING POLICY
Thank you for shopping with Domcart Shopping. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
Shipping Destinations
Domcart Shopping currently ships to eligible addresses within the United States.
Shipping availability may vary depending on the product, destination, inventory availability, and fulfillment location.
Free U.S. Shipping
Domcart Shopping currently offers free standard shipping on eligible orders within the United States.
If additional or alternative shipping options are available for a particular order, they will be displayed during checkout.
Order Processing
Orders require processing before shipment. Processing time may vary depending on product availability, fulfillment location, weekends, holidays, and other operational factors.
Once an order has been processed and shipped, tracking information will be provided when available.
Estimated Delivery Times
Delivery times vary depending on the product, fulfillment location, destination, carrier, and other circumstances.
Some products may ship from U.S. warehouses, which can provide faster delivery. Other products may be fulfilled from different locations and may require additional transit time.
Any delivery dates or timeframes displayed on Domcart.com are estimates and are not guaranteed, unless expressly stated otherwise.
Multiple Packages
If your order contains multiple products, the items may be fulfilled from different locations.
As a result, your order may arrive in more than one package and on different dates. Separate tracking information may also be provided for individual shipments when available.
You will not be charged additional standard shipping simply because an order is divided into multiple packages when free shipping applies to your order.
Order Tracking
When tracking information is available, it may be sent to the email address associated with your order.
Please allow time for the carrier’s tracking system to update after a shipping label or tracking number is created.
Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete shipping address during checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error after placing an order, contact info@domcart.com as soon as possible.
We will attempt to assist, but we cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
Additional costs resulting from an incorrect or incomplete address supplied by the customer may be the customer’s responsibility, where permitted by applicable law.
Shipping Delays
Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including carrier disruptions, severe weather, high shipping volumes, holidays, customs or transportation issues, or other logistical events.
If you experience an unusual delay, contact us and we will review the available order and tracking information.
Lost, Missing, or Damaged Packages
If your package appears to be lost, arrives damaged, or has not arrived within the expected delivery period, contact us at info@domcart.com with your order number and relevant details.
For damaged deliveries, we may request photographs of the product, packaging, and shipping label to help investigate the issue.
We will review the available information and determine the appropriate resolution in accordance with our Refund & Returns Policy and applicable law.
Delivered but Not Received
If tracking shows that a package was delivered but you cannot locate it, please:
- Check around the delivery location and any secure areas.
- Check with household members or others who may have accepted the package.
- Verify the shipping address on your order.
- Contact the carrier when appropriate.
If the package still cannot be located, contact info@domcart.com so we can review the situation.
International Shipping
Domcart Shopping currently focuses on shipping within the United States.
If international shipping becomes available for specific products or destinations, applicable shipping options, costs, and restrictions may be presented during checkout.
Contact Us
For questions about shipping or an existing order, contact:
Domcart Shopping
Website: Domcart.com
Email: info@domcart.com